With the goal of delivering a best-in-class support experience for our valuable partners, Ingram Micro Cloud has launched a new Modern Support experience. This new initiative includes certified local Ingram Micro support employees available to provide end-customers with product support for all of their Microsoft Office 365 products and subscriptions.

Support Hours

End-customers can access Modern Support during:
1. Local business hours, to log issues/requests with any type of severity.
2. Off-business hours & holidays, to log critical issues.

Important

1. These contact details must be used by end-customers only. For resellers, we have separate contact details which are listed here: Reseller Support.
2. These contact details must be used by end-customers only when they need product support for their Microsoft Office 365 products and subscriptions. For any other type of support, please contact the reseller/partner you bought the subscription from.